Orders Temporarily Unavailable!
We are not accepting orders at the moment but will resume in February 2025. Feel free to reach out with any questions during this time.
Payment we accept!
FAQ
What country is Smarter Bridal located in?
We are happily located in Texas, USA.
Why buy a custom wedding dress?
Choosing a custom-made wedding dress offers brides an unparalleled experience that extends beyond just the fabric and design. With a custom dress, every detail is tailored to reflect the bride’s unique personality and style, ensuring that she walks down the aisle in a gown that nobody else in the world has or seen. The process of creating a custom gown is a fun and memorable journey, where brides collaborate closely with our designer, shaping their dream wedding dress into reality and making the wedding day even more special. Ultimately, a custom-made wedding dress celebrates individuality and makes the bride feel truly special on one of the most memorable days of her life.
Why buy from Smarter Bridal?
What sizes does Smarter Bridal offer?
We are happy to offer wedding dresses in sizes 2-28+. We never charge a penny more for plus sizes. The price listed for a dress is for ALL sizes we carry. If you need a dress larger than a 28+, please contact us for more information. Our goal is to make every bride feel as gorgeous as they are and we do our best to cover any and all costs related to sizing.
How does my credit card protect me on purchasing from Smarter Bridal?
Great question. Let's say for some crazy reason, you get a dress you didn't order or the quality is terrible or it wasn't made to your measurements and Smarter Bridal is having a bad day and refuse to refund your money (this has never happened). You can contact your credit card company and explain the situation and they will return your money. Then they will come after Smarter Bridal to collect their money. Also important to keep in mind that PayPal also offers protection on your purchase. It is important to know it is your responsibility to be fully aware of the coverage your payment provider offers.
Does Smarter Bridal guarantee their wedding dresses?
We guarantee that the dress you order is the dress you get. It really is that simple. We stand behind our dresses and know they will blow you away with quality and fit. All dresses are fully lined with boning (as per style).
What is your return policy?
Please see our return policy here.
The idea of ordering a wedding dress online seems crazy, is it?
We get buying a wedding dress online can be stressful and is non-traditional. However did you know that if you buy from a bridal shop, they go online and enter measurements and order your dress online? Crazy isn't it? Your little bit of work saves you A LOT of money. So we don't think ordering from Smarter Bridal is crazy, we think it's brilliant aka "smarter"😉 .
Do I need to expect to "get what I paid for" in quality?"
NO! Brides are under so much pressure to have everything PERFECT, I don't blame you for being concerned that you order a dress, it arrives and it looks cheap and you'd be too embarrassed to wear it. I totally get that. We searched a LONG time to find quality dresses for a great price. I can assure you it is not the quality that is what keeps our prices low. So why are our prices low? We don't have designers to pay, stock dresses to have on hand, brick and mortar store to run or the dreaded "wedding tax". We also guarantee the quality of our dresses. With SSmarter Bridal, it will only look like your dress was expensive.
Will the dress fit?
YES! The great part of Smarter Bridal, is we do all custom measurements if needed, even on length. Most traditional bridal store's only order full sizes. This means that if your hips are a size 10 and your bust a 14. They will order a 14. Then you will have to pay to have the hips altered down to a 10. Although from time to time our dresses will need slight alterations done, they are minor and affordable. Trust us you will be shocked at the price you will likely get quoted to have a lace dress shortened! Smarter Bridal orders the dress in the length you need it.
Is it safe to buy online?
YES! We never see or share your information. Our seller/invoice platform has the strictest privacy policies and only allow reputable businesses to use their services.
Do you have a store where I can look at the dresses?
One of the ways we are able to have such great prices is we do not have the overhead of a brick and mortar bridal shop. All of our business is done online. With that said we do order stock dresses to continually monitor the quality of wedding dresses and allow local brides to pop into our home office to see the quality of these dresses.
Where do you Ship?
We happily ship all wedding dresses to; USA, Canada, Ireland, Australia and the UK! Please contact us if your country is not listed, as shipping still may be possible. Shipping Costs are possible outside of the USA!
Are there extra or hidden fees? What about customs?
There are no extra or hidden fees. The price of the wedding dress or item is all you pay, we do not charge shipping on any wedding dress order in the USA. Duty is unlikely but still could happen. Duty is a fee from customs to obtain your product that has been imported. This is something we are unable to control, but it rarely happens on small domestic orders. Canadian brides unfortunately are the most likely to encounter a duty charge at time of delivery. Our dresses are made by our seamstresses in China, in order to offer you the lowest price we have them ship the dresses directly to you. The average cost of duty is under $50 for a wedding dress. This can be more or less depending on the total cost of purchase and if it is going to Canada or the USA. Smarter Bridal is not responsible for any duty or import tax on your dress. This charge will occur at time of delivery of your order. Please contact us if you would like more information. From our experience duty/taxes are not always collected, please review this website for current duty information https://www.chinaimportal.com/blog/customs-taxes-importing-china-ultimate-guide
Will I miss out on the trying on dresses?
Everyone is different in what is important to them and their wedding experience. We have found many brides enjoy not hauling everyone to a bridal salon, only to have them all have an opinion. We suggest that if you do decide to order a dress from Smarter Bridal that you plan a dress reveal party. Invite your mom and mom in law, your bridesmaids. Pop a bottle of champagne and enjoy showing off your wedding dress!
How long before my wedding should I order my dress?
Since your dress is a big part of your big day, we suggest starting the custom wedding dress process 6 months prior to your wedding day. It will take up to 3 months to get the dress from the time you order. If for any reason the dress needs to be altered or you want to get it professional pressed, you will have plenty of time to do that.
I need a dress QUICK, can Smarter Bridal help?
Please contact us as soon as possible. Rush orders are possible at an extra charge. Please contact us with the date you need the dress. We want to make sure we can get the dress to you before the big day.
Will I need to do Alterations?
This depends on a few things. Our seamstresses are exceptional at what they do, but because of the intricate detail of the work, the dress could come give or take an inch. We recommend finding a private seamstress in your city at the time of ordering. They don't have high overhead costs and can typically do any small alterations needed at a great price. Custom measurements certainly reduce the amount of alterations to be expected, but don't always eliminate them. Alterations are at the cost of the bride.
Will my dress need to be pressed?
YES! Since the dress will be mailed to you, there may be wrinkles when you receive it. We do not recommend ironing the dress. To get the best results we do suggest having the dress professionally pressed. If this is not an option, steaming it should get most wrinkles out. Please remember wedding dresses are delicate and need to be treated as so.
How long does it take to receive my dress?
From time of order, you will receive your dress in 8-12 weeks.
How will my dress arrive?
Your dress will arrive via DHL or FedEx. You will need to be present to accept delivery and sign for the dress. The dress will be packaged fairly small (smaller than you would imagine for a wedding dress, but this helps reduce shipping costs). The dress will be folded inside out, this keeps it in pristine condition. You can also expect that your dress may need to have some loose threads snipped off. This is completely normal, especially on lace dresses.
We are happily located in Texas, USA.
Why buy a custom wedding dress?
Choosing a custom-made wedding dress offers brides an unparalleled experience that extends beyond just the fabric and design. With a custom dress, every detail is tailored to reflect the bride’s unique personality and style, ensuring that she walks down the aisle in a gown that nobody else in the world has or seen. The process of creating a custom gown is a fun and memorable journey, where brides collaborate closely with our designer, shaping their dream wedding dress into reality and making the wedding day even more special. Ultimately, a custom-made wedding dress celebrates individuality and makes the bride feel truly special on one of the most memorable days of her life.
Why buy from Smarter Bridal?
Your satisfaction is our utmost priority. At Smarter Bridal, we believe that happy brides make our job fulfilling. We offer the same high-quality dresses your friend might spend $3,500+ on at a boutique wedding salon, but by working directly with our seamstresses, we eliminate the middlemen, which saves you money. Our dresses look like they cost a fortune without the hefty price tag. With extensive experience in the wedding dress industry, we understand that many brides overpay for their gowns. All the photos of our dresses feature creations by our talented seamstresses. We're always available to address any questions or concerns, recognizing that your wedding dress is a significant decision, and we handle it with the utmost care.
What sizes does Smarter Bridal offer?
We are happy to offer wedding dresses in sizes 2-28+. We never charge a penny more for plus sizes. The price listed for a dress is for ALL sizes we carry. If you need a dress larger than a 28+, please contact us for more information. Our goal is to make every bride feel as gorgeous as they are and we do our best to cover any and all costs related to sizing.
How does my credit card protect me on purchasing from Smarter Bridal?
Great question. Let's say for some crazy reason, you get a dress you didn't order or the quality is terrible or it wasn't made to your measurements and Smarter Bridal is having a bad day and refuse to refund your money (this has never happened). You can contact your credit card company and explain the situation and they will return your money. Then they will come after Smarter Bridal to collect their money. Also important to keep in mind that PayPal also offers protection on your purchase. It is important to know it is your responsibility to be fully aware of the coverage your payment provider offers.
Does Smarter Bridal guarantee their wedding dresses?
We guarantee that the dress you order is the dress you get. It really is that simple. We stand behind our dresses and know they will blow you away with quality and fit. All dresses are fully lined with boning (as per style).
What is your return policy?
Please see our return policy here.
The idea of ordering a wedding dress online seems crazy, is it?
We get buying a wedding dress online can be stressful and is non-traditional. However did you know that if you buy from a bridal shop, they go online and enter measurements and order your dress online? Crazy isn't it? Your little bit of work saves you A LOT of money. So we don't think ordering from Smarter Bridal is crazy, we think it's brilliant aka "smarter"😉 .
Do I need to expect to "get what I paid for" in quality?"
NO! Brides are under so much pressure to have everything PERFECT, I don't blame you for being concerned that you order a dress, it arrives and it looks cheap and you'd be too embarrassed to wear it. I totally get that. We searched a LONG time to find quality dresses for a great price. I can assure you it is not the quality that is what keeps our prices low. So why are our prices low? We don't have designers to pay, stock dresses to have on hand, brick and mortar store to run or the dreaded "wedding tax". We also guarantee the quality of our dresses. With SSmarter Bridal, it will only look like your dress was expensive.
Will the dress fit?
YES! The great part of Smarter Bridal, is we do all custom measurements if needed, even on length. Most traditional bridal store's only order full sizes. This means that if your hips are a size 10 and your bust a 14. They will order a 14. Then you will have to pay to have the hips altered down to a 10. Although from time to time our dresses will need slight alterations done, they are minor and affordable. Trust us you will be shocked at the price you will likely get quoted to have a lace dress shortened! Smarter Bridal orders the dress in the length you need it.
Is it safe to buy online?
YES! We never see or share your information. Our seller/invoice platform has the strictest privacy policies and only allow reputable businesses to use their services.
Do you have a store where I can look at the dresses?
One of the ways we are able to have such great prices is we do not have the overhead of a brick and mortar bridal shop. All of our business is done online. With that said we do order stock dresses to continually monitor the quality of wedding dresses and allow local brides to pop into our home office to see the quality of these dresses.
Where do you Ship?
We happily ship all wedding dresses to; USA, Canada, Ireland, Australia and the UK! Please contact us if your country is not listed, as shipping still may be possible. Shipping Costs are possible outside of the USA!
Are there extra or hidden fees? What about customs?
There are no extra or hidden fees. The price of the wedding dress or item is all you pay, we do not charge shipping on any wedding dress order in the USA. Duty is unlikely but still could happen. Duty is a fee from customs to obtain your product that has been imported. This is something we are unable to control, but it rarely happens on small domestic orders. Canadian brides unfortunately are the most likely to encounter a duty charge at time of delivery. Our dresses are made by our seamstresses in China, in order to offer you the lowest price we have them ship the dresses directly to you. The average cost of duty is under $50 for a wedding dress. This can be more or less depending on the total cost of purchase and if it is going to Canada or the USA. Smarter Bridal is not responsible for any duty or import tax on your dress. This charge will occur at time of delivery of your order. Please contact us if you would like more information. From our experience duty/taxes are not always collected, please review this website for current duty information https://www.chinaimportal.com/blog/customs-taxes-importing-china-ultimate-guide
Will I miss out on the trying on dresses?
Everyone is different in what is important to them and their wedding experience. We have found many brides enjoy not hauling everyone to a bridal salon, only to have them all have an opinion. We suggest that if you do decide to order a dress from Smarter Bridal that you plan a dress reveal party. Invite your mom and mom in law, your bridesmaids. Pop a bottle of champagne and enjoy showing off your wedding dress!
How long before my wedding should I order my dress?
Since your dress is a big part of your big day, we suggest starting the custom wedding dress process 6 months prior to your wedding day. It will take up to 3 months to get the dress from the time you order. If for any reason the dress needs to be altered or you want to get it professional pressed, you will have plenty of time to do that.
I need a dress QUICK, can Smarter Bridal help?
Please contact us as soon as possible. Rush orders are possible at an extra charge. Please contact us with the date you need the dress. We want to make sure we can get the dress to you before the big day.
Will I need to do Alterations?
This depends on a few things. Our seamstresses are exceptional at what they do, but because of the intricate detail of the work, the dress could come give or take an inch. We recommend finding a private seamstress in your city at the time of ordering. They don't have high overhead costs and can typically do any small alterations needed at a great price. Custom measurements certainly reduce the amount of alterations to be expected, but don't always eliminate them. Alterations are at the cost of the bride.
Will my dress need to be pressed?
YES! Since the dress will be mailed to you, there may be wrinkles when you receive it. We do not recommend ironing the dress. To get the best results we do suggest having the dress professionally pressed. If this is not an option, steaming it should get most wrinkles out. Please remember wedding dresses are delicate and need to be treated as so.
How long does it take to receive my dress?
From time of order, you will receive your dress in 8-12 weeks.
How will my dress arrive?
Your dress will arrive via DHL or FedEx. You will need to be present to accept delivery and sign for the dress. The dress will be packaged fairly small (smaller than you would imagine for a wedding dress, but this helps reduce shipping costs). The dress will be folded inside out, this keeps it in pristine condition. You can also expect that your dress may need to have some loose threads snipped off. This is completely normal, especially on lace dresses.
